April 9, 2020

COVID-19 – Keeping Our Customers Safe

To Our Valued Customers,

EMPIRE ROOFING CORPORATION IS OPERATIONAL DURING THIS PANDEMIC. OUR SERVICES ARE FULLY AVAILABLE TO YOU 24/7/365.

The Government of Canada has deemed our work essential. We provide construction services, maintenance services and emergency repairs to maintain the health and safety of industrial, commercial and institutional properties across the country.

The safety of our employees, our customers and their families is our top priority. As such, we have immediately implemented the following “Hands Free” Protocol;

OUR HANDS FREE PROTOCOL
Our technicians are screened daily before the start of every shift for symptoms.

We have sent hand washing and sanitation guides to our staff both by video and handouts and provided the materials required to implement these practices.

We are communicating daily on prevention and process changes as advised by public health authorities.

FROM CONTACT TO CLOSE OUT
We have requested our field technicians to not access the customer’s building without proper communication and permission.

Each truck is equipped with hand sanitizer, soap, water and disinfectant to be used on all tools and equipment in between sites and at the end of each work day.

We have empowered our technicians to make real time on site decisions that they feel will mitigate any potential exposure and minimize risk for all parties.

IMPORTANT: For all our clients who are also operational, or who require service in an occupied building, we are now offering CONTACT FREE service. Our technicians can service your roof and address your leaks without ever having to access the interior of the building.

Please contact our Service Department to schedule a service call.

We sincerely thank you for your continued support throughout these difficult times,

The Empire Roofing Team

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